OpenFire Privacy Notice

Controller: Emberon Tech Ltd, a company incorporated in Scotland (company number SC853923), registered office 38 Thistle Street, Edinburgh, Scotland, EH2 1EN (“Emberon”, “we”, “us”). Contact: info@emberontech.com.

Last updated: 12 October 2026. If we materially change this notice, we will ask you to review the revised version before continued use.

Emberon is the data controller for personal data processed in connection with the Software. The following is our privacy notice for the purposes of UK GDPR and the Data Protection Act 2018. For any privacy request (access, rectification, erasure, restriction, portability, objection) contact info@emberontech.com.

What we collect and why

Category Purpose Lawful basis
Account data (name, email, organisation) Create and manage your Subscription; authentication Contract
Subscription / billing data Process payments; issue invoices Contract / legal obligation
Licence-validation pings (installation ID, product version, OS) Verify Subscription status; prevent abuse Legitimate interests
Anonymous usage analytics (feature use, crash data) Improve the Software; diagnose defects Legitimate interests. You may opt out in Settings
Support correspondence Provide support Contract / legitimate interests
Marketing emails (name, email) Send news about the Directory (including ways to promote your firm) and product updates, only if you opt in Consent. Withdraw at any time in your account settings
  • What we do not collect. Emberon does not collect the contents of your calculation inputs or outputs, project files, or any client/project data you enter into the Software, except where you voluntarily share them with us (for example, by attaching a file to a support request).
  • Sharing. We share personal data only with (a) payment processors, hosting providers, and analytics processors acting under data-processing agreements, and (b) where required by law. We do not sell personal data.
  • International transfers. Where personal data is transferred outside the UK or EEA, we rely on the UK International Data Transfer Addendum or EU Standard Contractual Clauses.
  • Retention. Account and billing data is retained for the duration of your Subscription and for a reasonable period thereafter to meet legal and accounting obligations. Anonymous analytics is retained only for as long as needed for the purposes described above.
  • Your rights. You have the right to access, correct, erase, restrict or object to processing of your personal data, to data portability, and to lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk).
  • Marketing emails. We only send marketing emails if you opt in. Opting in is never a condition of using the Software, and you can withdraw consent at any time in your account settings or by emailing info@emberontech.com.
  • Opting out of analytics. You can disable analytics at any time in the Software’s Settings. Opting out does not affect your access to or functionality of the Software.